Privacy policy

COLOURSUITS privacy and cookie statement

Version: January 1, 2021

We handle your personal data with care when you visit our website or place an order. In this privacy and cookie statement you can read which personal data Coloursuits processes from you, why we do this, how we protect your data and what your rights are.

Over Coloursuits

Coloursuits is responsible for the data processing of our (potential) customers, website visitors and users. We are located at Frankweg 65A, 2153 PD , Nieuw Vennep, the Netherlands. Our Chamber of Commerce number is 72408243. Do you have a question about this privacy and cookie statement or the use of your data by Coloursuits? Fill in the contact form or send an e-mail to info@coloursuits.nl.

How do we get your personal data?

You usually provide us with your personal data. It also sometimes happens that we receive your data from someone else. For example, because you received a gift card as a gift.

For what purposes do we collect your personal data?

Execution of your order

Coloursuits collects your data for entering into and executing agreements. When you place an order on the website, we process data such as your name and address details, e-mail, telephone number, invoice and delivery details and financial details in order to be able to execute and handle the order. We use payment providers to process your order. We will forward your contact details to the delivery service so that your order can be delivered. Do you want to exchange or return an order? Then of course we need your data to make this right.

create an account

To make it easier for you to order, you can create an account on the website. With an account you do not have to fill in all your details again and again at checkout, and you can easily find your orders. To create an account, you must provide a number of personal details. You can also easily change or delete your data in your account.

Newsletter

You can register for our newsletter. We will only send you our newsletter if you have given permission to receive it or if you are an existing customer of ours (unless you have indicated that you do not wish to receive the newsletter). Each newsletter contains an unsubscribe link, so that you can easily unsubscribe if you no longer wish to receive our newsletter.

Handling complaints

If you contact Coloursuits because you have a question, request or complaint about Coloursuits, we will store your message and contact details so that we are able to respond to your message. We process this data under the basic agreement, when the question, request or complaint relates to our services. In all other situations, we process the data on the basis of our legitimate interest to be able to respond to your message.

Analyzing the website and retargeting

We place cookies to make the website function properly and to analyze the use of the website. In addition, we use cookies for marketing purposes, for example to collect information about you so that relevant advertisements can be shown to you (“retargeting”). We process this data with your consent. You can always object to this form of profiling. You can read more about this under the heading “Cookies”.

Contact Form

You can ask a question or contact us via the contact form. We process your name, e-mail address, telephone number and any personal data included in the message, so that we are able to respond to your question or request.

Comply with legal obligations

We may have to process your personal data because the law requires us to do so.

Third party websites and social media buttons

Our website contains social media buttons from Facebook, Instagram, Pinterest, Twitter, and possibly other links to third-party websites. If you click on a social media button, cookies may be placed. The privacy regulations of the specific platform apply to this link and not this privacy and cookie statement. Unfortunately, we cannot guarantee that these third parties handle your data in a secure manner. We therefore recommend that you read the privacy statements of these third parties before clicking on a button or link. You can read here how these platforms deal with your privacy:

How long do we store your data?

Coloursuits does not store your data longer than necessary for the purposes stated in this privacy and cookie statement. We also determine the required retention period on the basis of laws and regulations and any claim risks. We have determined the following retention periods in any case:

Have you placed an order on our website? Then we keep invoice data until the order is completed and seven years afterwards (we are legally obliged to do so).
Have you completed the contact form on the website? Then we will keep your data until you are completely satisfied with an answer to your question or request.
Each cookie placed on our website has its own expiry date. You can read more about this later in this statement.

How do we secure your data?

We naturally want to prevent your data from falling into the wrong hands. That is why we have taken appropriate security measures to prevent misuse of and unauthorized access to your personal data, such as a secure connection through Transport Layer Security.

You should be aware that you are responsible for the security of your equipment and your own internet connection, and that these are never 100% secure. The transmission of personal data via the internet is therefore at your own risk.

Do we share your data with third parties?

Coloursuits shares your data with a number of parties when this is permitted by law. We provide data to third parties when this is necessary for the implementation of our agreement, you have given your permission for this, we have a legitimate interest or the law obliges us to do so.

Your data can be passed on to the following (categories of) recipients:

Hosting the website
Mailservers
Delivery services
Our suppliers
Return portal
Payment providers and partners
Online store software
Cookie suppliers
IT suppliers and service providers

It is possible that your personal data will be transferred or stored outside Europe. We only do this if there is an appropriate level of protection for the processing of your personal data. For example, a model agreement.

Update on invalidating the EU-US Privacy Shield: we are familiar with the judgment of the European Court of Justice (Schrems-II). Coloursuits uses some non-European service providers and is currently reviewing the implications of the ruling in this regard. In addition, we will of course keep a close eye on the news in this regard. Do you have a question about this? Please feel free to contact us by using the contact details that are included under the heading “About Coloursuits”.

What are your rights?

You remain in control of your data. You can exercise the following rights at any time:

right of access to the personal data that we process from you;
right to rectification and completion of your personal data;
right to erasure of your personal data;
right to restriction of your personal data;
right of objection;
right to withdraw your consent (see below);
right to transfer your data, if this is technically feasible.

If you want to exercise your rights, you can send an email to info@coloursuits.nl or contact us in writing. You can also fill in the contact form on the website. To prevent unauthorized access to your data, we can check your identity.

You can also view, modify and delete your personal data in your account.

Want to know more about your rights? Then click here.

Revoke consent

Have you given us permission to process your personal data? Then you have the right to withdraw this permission at any time. From that moment on, we will no longer process your personal data, unless we have another basis. Do you want to withdraw your consent for cookies that we have placed? Read further on in this statement how you can delete cookies.

Cookies

We make use of cookies on this website. By "cookies" we also mean comparable techniques, such as scripts and pixels. Cookies are simple text files that are stored on your computer, tablet or telephone when you visit our website. The stored information can be sent back to the servers on a subsequent visit. When you visit the Coloursuits website for the first time, you will see a cookie banner. In this banner you can indicate whether you consent to the use of cookies on your computer. Both first party cookies and third party cookies are placed.

In the table below you can see exactly which cookies we can place during a visit to the website, why we do this and when the cookies are deleted.

Name	Target	Expiry period
_shopify_sa_t	Shopify analytics related to marketing and referrals.	Expires after a session.
_shopify_sa_p	Shopify analytics related to marketing and referrals.	Expires after a session.
_s	Shopify-analyses.	Expires after a session.
baMet_visit	Not yet identified.	Expires after a session.
secure_customer_sig	Necessary cookie. Used in connection with customer login.	Expires after 1 year.
_orig_referrer	Analyzing the website. Follow landing pages.	Expires after 2 weeks.
cart_sig	Shopify-analyses.	Expires after 2 weeks.
hide_shopify_pay_for_checkout	Necessary Shopify cookie.	Expires after a session.
cookietest	Necessary cookie. Used for navigation in an online store.	Expires after 2 weeks.
checkout	Necessary cookie. Used for checkout.	Expires after 3 weeks.
checkout_token	Necessary cookie. Used in connection with payment page.	Expires after a session.
cart_ver	Necessary cookie. Used in connection with shopping cart.	Expires after 2 weeks.
cart_ts	Necessary cookie. Used in connection with payment page.	Expires after 2 weeks.
_secure_session_id	Necessary cookie. Used in connection with web store navigation.	Expires after 1 day.
tracked_start_checkout	Necessary cookie. Used for checkout.	Expires after 1 year.
cart_currency	Necessary cookie. Used for the shopping cart.	Expires after 2 weeks.
_shopify_y	Shopify-analyses.	Expires after 2 weeks.
shopify_pay_redirect	The cookie is necessary for the secure payment function on the website.	Expires after 1 day.
_shopify_fs	Shopify-analyses.
OptanonConsent	Trustpilot cookie. The cookie is set by websites using certain versions of OneTrust's cookie solution. It is placed after visitors have seen a cookie notification and in some cases only when they actively close the notification. This enables the website not to show the message to a user more than once. The cookie does not contain any personal information.	Expires after 1 year.
__RequestVerificationToken-legacy	Necessary cookie placed by Trustpilot.	Session cookie.
__RequestVerificationToken	Necessary cookie placed by Trustpilot.	Session cookie.
csrf-canary	Necessary cookie placed by Trustpilot.	Session cookie.
_csrf	Necessary cookie placed by Trustpilot.	Session cookie.
_Y	Shopify-analyses.	Expires after 2 weeks.
_shopify_s	Shopify-analyses.	Expires after 2 weeks.
cart	Necessary cookie. Used in connection with shopping cart.	Expires after 2 weeks.
_landing_page	Follow landing pages.	Expires after 2 weeks.

We use the webshop software Shopify. Shopify Inc. is a Canadian multinational e-commerce company. As you can see above, Shopify places cookies. With these cookies we can enable the functionalities of our webshop, analyze the use of our webshop and show relevant advertisements. We always ask for permission before placing non-necessary cookies from Shopify. Read it for more information privacy policy in cookie policy van Shopify.

Delete or restrict cookies

Cookies have their own expiration period. Cookies are therefore automatically deleted. Do you want to delete cookies before the expiration date? Most browsers support cookies, but you can set your browser to refuse cookies and you can also delete cookies whenever you want. Usually this can be done through your browser's 'preferences'. The 'help' section of a browser can direct you to the right place where you can disable cookies. But beware: if you delete cookies, you may lose certain stored information (such as login details). Refusing or deleting cookies may also prevent some functions on this website from working properly. Would you like to follow a step-by-step plan to delete cookies? Then click here.

I have a question, comment or complaint

If you have any questions or comments about the processing of your personal data, please contact us (see contact details under the heading “About Coloursuits”). We are happy to help you if you have a complaint about the processing of your personal data. You also have the right to submit a complaint to the Dutch Data Protection Authority. You can do this by here to click.

Amendments

This privacy and cookie statement may be changed from time to time. The most current version can be viewed on this website at all times.

Language

Currency

Privacy policy

Get updates