Frequently Asked Questions
How can I best achieve COLORSUITS?
If you have questions about an order or product, you can contact us via the Contact Form or by email [firstname.lastname@example.org]. We strive to answer your questions within 24 hours.
How can I return my product?
Is the product not quite satisfactory? No problem, unworn and in original condition products can always be returned within 14 days.
Send the product in original packaging with the return form and with sufficient postage to our return address.
You can find more information about returns here .
What is the return address of COLORSUITS?
Coloursuits | Staringstraat 27 | 2152 CW | New Vennep | The Netherlands
When will I receive the money for my return on my account?
As soon as your return has been received by us, you will receive the money back to the account with which the order was paid within 14 days.
Which articles are all supplemented?
CLOTHING: Only bestsellers are added to clothing.
SHOES: shoes are regularly replenished.
SALE: sale is never restocked.
What is the delivery time for my order?
Our delivery time is 1-3 working days [this does not apply to pre-orders]. If you order during the weekend, your order will be shipped the next working day.
When will I receive my track & trace code?
You will receive the track & trace code on the day of shipment after the first scan of DPD at the sorting center. This is usually in the evening after 6:00 pm when the mail is collected from us.
Didn't receive a track & trace? Please contact us. Often it is due to an incorrectly entered email address. We can then still send you the track & trace code.
How can I become a COLORSUITS influencer?
We are always open to fun collaborations. Would you like to start a collaboration and do you have more than 20,000 followers on Instagram? Send an email to email@example.com.