Frequently Asked Questions
How can I best achieve COLOR SUITS?
If you have any questions about an order or product, please contact us via the contact form or by mail [firstname.lastname@example.org]. We strive to answer your questions within 24 hours.
How can I return my product?
Is the product not quite to your liking? No problem, unworn and in original condition products can always be returned within 14 days.
Send the product in original packaging with the return form and sufficiently stamped to our return address.
More information about returns can be found here .
What is the return address of COLORSUITS?
Coloursuits | Staringstraat 27 | 2152 CW | New Vennep | The Netherlands
When will I receive the money from my return in my account?
As soon as your return has been received by us, you will receive the money back on the account with which the order was paid within 14 days.
Which articles are supplemented?
CLOTHING: only the bestsellers are supplemented with clothing.
SHOES: shoes are replenished regularly.
SALE: sale is never replenished.
What is the delivery time for my order?
Our delivery time is 1-3 working days [this does not apply to pre-orders]. If you order on the weekend, your order will be shipped the next working day.
When will I receive my track & trace code?
You will receive the track & trace code on the day of shipment after the first scan of DPD at the sorting center. This is usually in the evening after 6:00 PM when the mail is collected from us.
Did you not receive a track & trace? Get in touch with us. It is often due to an incorrectly filled in email address. We can then send you the track & trace code.
How can I become an influencer of COLORSUITS?
We are always open to fun collaborations. Would you like to collaborate and do you have more than 20,000 followers on Instagram? Send an email to email@example.com.